The inside story: Steady as she goes
Corinne MacMillan is Chief Product Officer for Corpay Cross-Border Solutions. In her global role, she is the lead architect for Corpay’s technology stack, including the customer-facing online platforms and integrated API solutions, as well as the functions clients don’t see: the trading platform, the payments rails, recording and tracking, even the client onboarding, ensuring all the pieces of the technology infrastructure fit together neatly.
In our conversation with Corinne, she describes her vision for Corpay’s technology. It’s ambitious, intuitive, and above all, client-centric. The goal is building great products for the future—and to provide tailored solutions for each client. Corinne offers a look at the inner workings of a FinTech with the soul of a traditional FX payments and risk management specialist, dedicated to personalized and flexible solutions to help clients seize opportunities and build resilience in a changing global economy.
The secret of effective technology solutions, including those enabling cross-border payments, is to ensure they they can operate seamlessly without any bumps or friction.
Here are the pillars of Corinne’s vision.
- Blended teams: A technology team that understands FX and payments, and client service teams that understand the clients’ business as well as the technology and its capabilities.
- Flexibility: To add services (API-delivered) as needed by individual clients that allow a level of self -service. This ‘modular’ structure is intended to help streamline the process of making payments, onboarding and implementing hedging with new tools and automations (e.g. cash sweeps/ cash management tools; netting; analytics and modelling tools and hedging automations).
- End to end integration support: Simplified onboarding methods to help ensure becoming a client is a smooth experience. Partner teams provide clients and integrated partneris with marketing support, training (including go-to-market strategy, and continuing support. A live agent is available to answer your questions by phone.
- Market insight: To provide information to help finance teams make informed decisions for the short term and the long term, with a holistic and dynamic offering that encompasses payments, options and hedging tools, and our research product.
- Product and service innovations: Including a payments tracker so you can locate payments from execution to delivery; more local rails to help reduce intermediary fees and exception incidents; ‘stored value’ options, including more currencies making it easier to accept incoming payments and view and manage cash positions.
- A unified experience: Help the boundary between payments and hedging tools melt away so clients can better manage volatility and growth, customised to the client and the circumstances technology team that understands FX and payments, and client service teams that understand the clients’ business as well as the technology and its capabilities.
Corinne’s team is doing more with purpose and strategic resource investment.
Cross-Border
Innovation During a Downturn: Accomplishing More With Less
A conversation with Corinne MacMillan, Chief Product Officer, Corpay Cross-Border Solutions
Interview:
8 min read
Speaker: Corinne MacMillan | Chief Product Officer
As Chief Product Officer at Corpay Cross-Border Solutions, Corinne is responsible for the company’s product management, technical sales and integration teams. She oversees the product strategy and execution of all product related activities, driving their product organization globally across the Global Payments and Currency Risk Management product lines.
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Corpay, Cambridge Global Payments, and AFEX are trading names that may be used for the international payment solutions and risk management solutions provided by Cambridge Mercantile Corp. or its affiliate entities. International payment solutions are provided in Australia through Cambridge Mercantile (Australia) Pty. Ltd.; in Canada through Cambridge Mercantile Corp.; in the United Kingdom through Cambridge Mercantile Corp. (UK) Ltd.; in Ireland and the European Economic Area on a cross-border basis through Associated Foreign Exchange Ireland Ltd.; in Jersey and the Channel Islands through AFEX Offshore Ltd.; in Singapore through Associated Foreign Exchange (Singapore) Pte. Ltd. and in the United States through Cambridge Mercantile Corp. (U.S.A.). Risk management solutions are provided in in Australia through Cambridge Mercantile (Australia) Pty. Ltd.; in Canada through Cambridge Mercantile Corp.; in the United Kingdom through Cambridge Mercantile Risk Management (UK) Ltd.; in Ireland and the European Economic Area on a cross-border basis through AFEX Markets Europe Ltd.; in Jersey and the Channel Islands through AFEX Offshore Ltd.; in Singapore through Associated Foreign Exchange (Singapore) Pte. Ltd. and in the United States through Cambridge Mercantile Corp. (U.S.A.) (all legal entities in referenced in this paragraph are collectively referred to as “Corpay Cross-Border”).
Corpay Cross-Border is duly licensed, authorized, affiliated, or registered to provide international payment solutions or risk management solutions in each of the aforementioned jurisdictions. Cambridge Mercantile (Australia) Pty. Ltd., ABN 85 126 642 448, is authorized and regulated by the Australian Securities and Investments Commission as an Australian Financial Services Licensee (AFSL No. 351278). Cambridge Mercantile Corp. is registered and regulated as a Money Services Business with the Financial Transactions and Reports Analysis Centre of Canada and the Autorité des marchés financiers. Cambridge Mercantile Corp. (UK) Ltd., registered in England and Wales, Company Number 05271222, with its registered office at 4th Floor, 40 Strand, London WC2N 5RW, is authorized by the Financial Conduct Authority (Register Reference: 900702) for the provision of electronic money and payment services. Cambridge Mercantile Risk Management (UK) Ltd., registered in England and Wales, Company Number 08363276, with its registered office at 4th Floor, 40 Strand, London WC2N 5RW, is authorized by the Financial Conduct Authority (Register Reference: 596682) as a MiFID investment firm. Associated Foreign Exchange Ireland Ltd., with its registered office at 120 - 121 Lower Baggot Street, Dublin 2, Ireland, and whose company number is 597582, is authorized by the Central Bank of Ireland as a Payment Institution pursuant to Regulation 18 of the European Union (Payment Services) Regulations 2018. AFEX Markets Europe Ltd., with its registered office at 120 - 121 Lower Baggot Street, Dublin 2, Ireland, and whose company number is 635056, is authorized by the Central Bank of Ireland as a MiFID Investment Firm pursuant to the European Union (Markets in Financial Instruments) Regulations 2017 (S.I. 375 of 2017). AFEX Offshore Ltd., registered no. 117732, with its registered office at Vantage House, 3rd Floor, 5 Anley Street, St Helier, Jersey JE2 3QE, is authorized and regulated by the Jersey Financial Services Commission for Investment Business and Money Service Business under the Financial Services (Jersey) Law 1998. Associated Foreign Exchange (Singapore) Pte. Ltd. with its principal office located at 3 Church Street, #27-01, Samsung Hub, Singapore, 049483 (UEN 200921111C) holds a capital markets services licence (CMS Licence Number: CMS101059) under the Securities and Futures Act (“SFA”) by the Monetary Authority of Singapore for dealing in capital market products that are over-the-counter derivatives contracts and is an exempt financial adviser and is licensed and regulated by the Monetary Authority of Singapore as a Major Payment Institution (Payment License Number: PS20200055) to carry on the business of providing cross-border money transfer service, domestic money transfer service and account issuance service under the Payment Services Act. Cambridge Mercantile Corp. (U.S.A.) is licensed and regulated as a money transmitter, or the local equivalent, by numerous State executive agencies including, but not limited to, the California Department of Financial Protection and Innovation, New York State Department of Financial Services and Texas Department of Banking. For a complete listing of licenses maintained by Cambridge Mercantile Corp. (U.S.A.), visit https://payments.corpay.com/compliance.
This brochure has been prepared solely for informational purposes and does not in any way create any binding obligations on any party. Relations between you and Corpay Cross-Border shall be governed by applicable terms and conditions. Corpay Cross-Border is the issuer of the products discussed in this brochure and would be a counterparty to any transaction you undertake with us. The information provided here should not be construed as providing advice or recommendations of any kind. You should use your independent judgment and consult with your own independent advisors in evaluating whether to enter into a transaction with Corpay Cross-Border. Currency options and other derivative products are not suitable for everyone. You should ensure the risks involved are fully understood before purchasing these products. Clients may be required to meet certain eligibility requirements in order to enter into certain foreign exchange transactions with Corpay Cross-Border. No representations, warranties or conditions of any kind, express or implied, are made in this brochure.
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